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Telehealth services offered in Westbank of New Orleans, Marrero, LA

Thanks to telehealth, you can meet with your child’s pediatrician from the comfort of home. It’s a quick and convenient way to receive prompt care without fighting traffic or sitting in a waiting room. At Children’s Medical Clinic, pediatric and adolescent medicine specialist Roselyn St. Etienne, MD, MBA, offers telehealth to children of all ages. To make a telehealth appointment for your child in Marrero, Louisiana, call the office or book online today.

Telehealth Q & A

What is telehealth?

Telehealth uses modern technologies, like smartphones and the internet, to share medical information. It’s an easy and effective way to touch base with your child’s pediatrician if they injure themselves, develop a fever, or experience an accident.

At Children’s Medical Clinic, Dr. St. Etienne offers telehealth with phone calls, video chats, emails, and text messages. No matter your child’s needs, Dr. St. Etienne can help.

What services does telehealth provide?

Dr. St. Etienne uses telehealth to provide various medical services, including:

  • Diagnosis of acute injuries and illnesses
  • Monitoring of chronic medical conditions, like asthma and allergies
  • Prescription refills
  • Review of diagnostic imaging and lab work
  • Monitor the progress of specific treatments over time

Dr. St. Etienne also offers remote patient monitoring. If your child has a chronic condition that requires routine checkups, electronic wearables can alert you to potential problems early on. 

What are the benefits of telehealth?

Telehealth offers a variety of benefits compared to traditional in-office visits, including:

  • Cost savings
  • Convenience
  • Easy access to your child’s pediatrician
  • No sitting in a waiting room
  • No need to fight traffic

If you care for more than one child, telehealth can also save you time and energy. Meeting with Dr. St. Etienne from the comfort of home prevents you from having to find a babysitter. 

What happens during a telehealth appointment?

No two telehealth visits are exactly alike. Dr. St. Etienne tailors the visit to your child’s symptoms and needs. At the beginning of the visit, Dr. St. Etienne asks your child about their symptoms, including when they started, what they feel like, and if they’re worse at certain times or during certain activities.

If your child has a sore throat, Dr. St. Etienne might ask your child to open their mouth and have you point your web camera at it. If they have a painful or swollen joint, Dr. St. Etienne might ask them to move it back and forth so she can assess its range of motion.

Your provider can diagnose most acute injuries and illnesses over telehealth, but if your child needs an X-ray, lab work, or another procedure that requires in-person treatment, you might have to visit the office.

Does health insurance cover telehealth?

Medical insurance covers most telehealth services, but every policy varies. If you have questions, contact your insurance provider before scheduling an appointment for your child at Children’s Medical Clinic.

Call the office or book online today to request a telehealth appointment for your child at Children’s Medical Clinic.